Our Work

Below you'll find case studies / projects as an example of what to expect when engaging us at Foxwell. Please note that company names have been replaced with generic names and the locations remain partially disclosed.

Southern Tech Solutions

Southern Tech Solutions (STS) is a medium-sized IT services company based in southeastern US. They provide a wide range of services including software development, IT support, and cybersecurity solutions. With 180 employees, STS has experienced significant growth, but faces operational challenges that impact their efficiency and customer satisfaction.

Some issues include:

- Inconsistent project timelines lead to delays and missed deadlines.
- Poor coordination among teams results in communication breakdowns and workflow disruptions.

- Ineffective resource allocation causing overutilization of some teams and underutilization of others.

- Inconsistent quality assurance processes result in variability in service delivery.
- Late detection of issues increases rework and affects client satisfaction.

- Overabundance of manual administrative tasks

1. Initial Virtual Assessment

- Virtual interviews and meetings with key stakeholders to understand goals.

- Used software to assess and review current process(es).

2. Data Collection & Analysis

- Remote monitoring tools to track project progress and identify issues in real-time.

- Implemented systems to gather time studies on quality assurance processes

3. Virtual Process Mapping & Redesign

- Developed digital process maps to visualize workflows and identify inefficiencies.

- Proposed process redesigns to streamline operations, improve coordination, and enhance efficiency, shared through online collaboration platforms.

4. Remote & In-Person Trainings & Workshops

- Delivered virtual training sessions on new systems and processes using video conferencing and e-learning platforms.
- Provided follow-up in-person training sessions to reinforce learning and address any implementation challenges.

5. Continuous Improvement & Monitoring

- Put systems in place to create sustainment of new process designs

- Established a recurring touchbase to ensure learning & foster relationship

1. Improved Project Management

- Streamlined project management processes reduced delays and increased on-time project delivery by 30%.
- Enhanced coordination among teams improved communication and workflow efficiency.

2. Optimized Resource Allocation

- Automated resource allocation systems reduced overutilization and underutilization of teams by 22%.
- Improved visibility into resource availability enhanced project planning and execution.

3. Reduced Administration Burden

- Automation of time tracking, expense reporting, and project progress tracking reduced errors and freed up 20% of employees' time for client-facing activities.

4. Consistent Service Quality

- Standardized quality assurance processes ensured consistent service delivery, reducing variability and rework by 33%.
- Early detection of issues minimized rework costs and improved client satisfaction.

5. Enhanced Employee Engagement

- The combination of virtual and in-person training ensured a smooth transition to new processes and systems.
- Increased employee engagement and satisfaction through continuous support and feedback mechanisms

Heartland Brewery

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Heartland Brewery, a small craft brewery located in Wisconsin, specializes in producing a range of artisanal beers. They have a growing regional customer base, so Heartland Brewery prides itself on quality and innovation. However, the brewery faces several operational challenges that limit its production capacity and efficiency.

Some issues include:

- Inconsistent brewing schedules cause delays and reduce output.
- Equipment maintenance issues lead to frequent downtimes and production stoppages

- Inefficient storage practices lead to wasted space and disorganization

- Reliance on manual record-keeping and data entry creates errors and slows down operations.

- Inconsistent quality control checks lead to variability in product quality.
- Lack of standardization in quality procedures increases rework and waste.

1. Initial Virtual Assessment

- Virtual interviews and meetings with key stakeholders to understand goals.

- Used virtual tours and video walkthroughs of the brewery to assess workflows and equipment setup.

2. Data Collection & Analysis

- Collect quality control data and utilized remote monitoring systems to track equipment performance and identify downtime causes.

3. Virtual Process Mapping & Redesign

- Developed digital process maps to visualize workflows and pinpoint bottlenecks

- Proposed process redesigns through online collaboration platforms.

4. Remote & In-Person Trainings & Workshops

- Conducted a series of short in-person workshops focused on key areas such as production optimization, inventory management, and quality control standardization.
- Facilitated hands-on training sessions for employees to ensure proper implementation of new processes and systems.

5. Continuous Improvement & Monitoring

- Put systems in place to create sustainment of new process designs

- Established a recurring touchbase to ensure learning & foster relationship

1. Improved Production Efficiency

- Streamlined production processes reduced delays and increased output by 20%.
- Improved equipment maintenance practices decreased downtime by 41%

2. Optimized Inventory Management

- New inventory tracking reduced raw material shortages and overstock situations by 30%.
- Improved storage practices maximized space utilization and organization.

3. Consistent Product Quality

- Standardized quality control procedures ensured consistent product quality, reducing variability and returns by 29%.
- Early detection of quality issues minimized rework costs by 45%.

4. Enhanced Employee Engagement

Midwest Medical Devices

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Midwest Medical Devices (MMD), is a medium-sized business located in Illinois, specializing in the manufacturing of medical devices such as surgical instruments and diagnostic equipment. With over 200 employees, MMD has established a strong market presence but faces significant operational challenges that impede its efficiency and growth.

Some issues MMD was having with:

- Streamlining production processes to reduce waste and increase productivity.

- Reducing the rate of defects and recalls

- Ensuring adherence to medical device regulations (e.g., FDA, ISO standards).
- Improving documentation and audit processes to meet regulatory requirements.

- Implementing lean manufacturing techniques.

- Streamlining the product development lifecycle to accelerate time-to-market.

- Improving collaboration between R&D, production, and marketing teams

- Implementing better data analytics to drive decision-making.
- Enhancing data accuracy and accessibility.

1. Operational Efficiency

Identify bottlenecks, inefficiencies, and waste points using tools like value stream mapping.
Implement lean manufacturing principles such as 5S and Kaizen
Redesign workflows to eliminate non-value-added activities.

2. Quality Control & Quality Assurance

Comprehensive review of existing quality control processes.
Identify common defects and their root causes.
Utilize Six Sigma methodologies to analyze data and identify variations causing defects.
Develop and document standardized operating procedures (SOPs) for all critical processes.
Introduce quality checkpoints and inspections at key stages of the production process.
Implement corrective and preventive actions (CAPA) for any identified issues.

3. Supply Chain & Inventory Management

Identify areas for improvement in procurement, production, and distribution.
Assess current suppliers based on performance, reliability, and cost.
Develop strategic partnerships with key suppliers.
Implement an integrated supply chain management system (e.g., ERP software).

1. Increased Production & Savings

- A 21% increase in production output due to streamlined processes and reduced bottlenecks.
- A 10% reduction in production costs due to improved operational efficiency

2. Improved Product Quality & Compliance

- A 32% decrease in defect rates due to better quality control processes.
- Enhanced compliance with regulatory standards, resulting in fewer audit findings and penalties.
- Improved documentation and traceability of quality processes.

3. Improved Supply Chain Time & Savings

- 30% improvement in delivery times due to optimized logistics and supply chain processes.
- A 15% reduction in overall supply chain costs through better supplier management and logistics optimization.
- Lower transportation and warehousing expenses.

Our Work

Heartland Brewery

Midwest Medical Devices

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